Patient Experience Is Your Greatest Competitive Advantage
AKO Experience helps orthodontic practices create consistency, confidence, and growth through team development, systems, and leadership.
Where We Find Opportunity
Growth opportunities exist throughout the patient journey. AKO Experience identifies where they’re being missed and strengthens the systems, team performance, and patient experience needed to capture them.
1) New Patient Experience & Case Acceptance
Phone performance | Scheduling | Consult experience | Financial presentation | Case acceptance | Pending patients
2) Observation
Observation system | Overdue patients | Patient & parent communication | Phase II readiness | Conversion
3) Team & Leadership Development
Role clarity | Training | Accountability | Team Communication | Leadership development | Meeting structure
4) Patient Experience & Retention
Patient Journey | Ongoing engagement | Retention | Reviews | Referral opportunities
5) Systems & Practice Performance
KPIs | Workflow | Phone metrics | Conversion tracking | Growth opportunities
Growth isn't always about finding more patients. Sometimes the greatest opportunities already exist inside the practice.
AKO Experience works alongside privately owned orthodontic practices to identify those opportunities and strengthen the teams, systems, and patient experiences that turn them into sustainable growth.
|
PATIENT EXPERIENCE
|
TEAM DEVELOPMENT
|
SYSTEMS
|
LEADERSHIP
|
PRACTICE GROWTH
| PATIENT EXPERIENCE | TEAM DEVELOPMENT | SYSTEMS | LEADERSHIP | PRACTICE GROWTH
Nice to meet you, I’m Adele
After years working across nearly every area of orthodontic practice operations, I built AKO Experience to help privately owned practices strengthen the teams, systems, and patient experiences that drive sustainable growth.
Let's Talk About
Your Practice
Ready to see where your practice
is leaving growth on the table?
Stay In Touch
