Privacy Policy

Effective Date: August 11, 2026
Last Updated: August 11, 2026

AKO Experience LLC (“AKO Experience,” “AKO,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.akoexperience.com, communicate with us, or use links and services available through our website.

Information We Collect

Information You Provide

We may collect information you voluntarily provide when you contact us, book a discovery call, communicate by email or phone, or otherwise interact with AKO Experience.

This information may include:

  • Your name

  • Email address

  • Phone number

  • Orthodontic practice or business name

  • Job title or professional role

  • Scheduling information

  • Information about your practice, goals, concerns, or areas of interest

  • Any other information you choose to include in a message or form

Discovery-call scheduling and related forms may be provided through HoneyBook. Information submitted through HoneyBook is also subject to HoneyBook’s Privacy Policy, available at https://www.honeybook.com/legal/privacy.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through Squarespace, Google Analytics, cookies, and similar technologies.

This information may include:

  • Internet Protocol address

  • Browser and device type

  • Operating system

  • Referring website

  • Pages viewed

  • Date and time of visits

  • Approximate geographic location

  • Website interactions and navigation activity

This information helps us understand how visitors use the website and improve its performance and content.

How We Use Information

We may use the information we collect to:

  • Respond to questions and inquiries

  • Schedule and conduct discovery calls

  • Determine whether AKO Experience may be a good fit for a practice

  • Provide information about our consulting services

  • Communicate with prospective and current clients

  • Operate, maintain, and improve our website

  • Understand website traffic and visitor behavior

  • Protect the security and integrity of our website and business

  • Maintain appropriate business and administrative records

  • Comply with legal obligations

  • Enforce our agreements and protect our legal rights

If you choose to receive promotional or educational communications from us, you may unsubscribe at any time by following the instructions in the communication or contacting us directly.

Cookies and Analytics

Our website may use cookies and similar technologies to operate properly, remember visitor preferences, understand website activity, and improve the visitor experience.

Some cookies are necessary for the website to function. Other cookies, including analytics cookies, may be optional.

We use Google Analytics to understand general website activity, such as page views, traffic sources, and visitor interactions. Google may collect information through cookies or similar technologies according to its own Privacy Policy, available at https://policies.google.com/privacy.

You can accept, decline, or manage non-essential cookies through the cookie banner or Cookie Preferences link on our website. You may also control cookies through your browser settings. Disabling certain cookies may affect how some website features function.

Some browsers offer a “Do Not Track” setting. Because there is not currently a consistent industry standard for responding to these signals, our website may not respond to every Do Not Track signal. Visitors can use our cookie controls to manage available preferences.

How We Share Information

We do not sell or rent your personal information.

We may disclose information to service providers that help us operate our website and business. These providers may include:

  • Squarespace, which hosts and supports our website

  • HoneyBook, which provides scheduling and client-management services

  • Google Analytics, which provides website analytics

  • Email, communications, technology, and administrative service providers

  • Professional advisers, such as accountants, attorneys, or other consultants, when reasonably necessary

We may also disclose information:

  • When required by law, regulation, legal process, or governmental request

  • To investigate or prevent fraud, misuse, security concerns, or unlawful activity

  • To protect the rights, property, or safety of AKO Experience or others

  • In connection with a merger, acquisition, sale, restructuring, or transfer of business assets

Third-Party Websites and Services

Our website may contain links to third-party websites or services, including HoneyBook and social media platforms.

When you leave our website or interact with a third-party service, that company’s own privacy policy and practices apply. AKO Experience is not responsible for the privacy, security, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party services you use.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, respond to inquiries, maintain business records, provide services, comply with legal or contractual obligations, and resolve disputes.

Retention periods may vary depending on the type of information and why it was collected.

Data Security

We use reasonable administrative and technical measures designed to protect the information in our possession.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

Your Privacy Choices

Depending on where you live and applicable law, you may have the right to request:

  • Access to personal information we maintain about you

  • Correction of inaccurate information

  • Deletion of certain personal information

  • A copy of certain information you provided

  • Information about how your personal information is used or disclosed

You may also manage cookie preferences through our website and unsubscribe from optional marketing communications.

To submit a privacy-related request, email adele@akoexperience.com with the subject line “Privacy Request.” We may need to verify your identity before completing a request. Certain information may be retained when required or permitted by law.

Patient and Health Information

The AKO Experience website and discovery-call forms are intended for general business and professional communications. They are not intended to collect patient records, patient names, medical information, treatment records, or other protected health information.

Please do not submit identifiable patient information or protected health information through this website, email, or the discovery-call booking form.

Children’s Privacy

Our website and services are intended for business professionals and are not directed toward children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information through our website, please contact us so we can take appropriate action.

Visitors Outside the United States

AKO Experience is based in the United States, and information may be processed and stored in the United States. If you access the website from another country, your information may be transferred to a country with different data-protection laws than your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, technology, or legal obligations change.

When changes are made, the revised policy will be posted on this page and the “Last Updated” date will be changed. We encourage visitors to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

AKO Experience LLC
Email:
adele@akoexperience.com
Phone: (574) 213-6274
Granger, Indiana, United States